5
Evanston

I have been meaning to write this review for over a year, and a recent e-mail from Heart finally compelled me to follow through. I was so appreciative of the service provided by the staff at two locations: Wilmette and Evanston. I am a teacher and tutor in the north suburbs, and my work requires me to log many miles in my car in the area. During the school day, my tire became flat (I believe it was a progressive slow leak). I had many appointments after school, and I don't live in the area. I saw Heart Auto Care in Wilmette, and went in. They diagnosed the problem quickly, but they had a long line of vehicles to service and would not be able to repair my tire for some time (which I did not have). The helpful and kind Wilmette staff called the Evanston shop, described the situation, and the Evanston staff said they could help me. The Wilmette folks overfilled my tire just enough so that I could drive safely to Evanston, and that solution worked perfectly. The Evanston service people sent me on my way with my car in excellent condition at a very reasonable cost and in a very short amount of time. The whole process from Wilmette to Evanston was seamless and free of stress. I cannot over-emphasize how considerate every person was, how attentive they were to my situation, and how well the whole experience worked out for me. I highly recommend Heart Certified Auto Care to anyone whose vehicle requires service, and I will definitely visit them again when the need arises.

5
Wilmette

I have been meaning to write this review for over a year, and a recent e-mail from Heart finally compelled me to follow through. I was so appreciative of the service provided by the staff at two locations: Wilmette and Evanston. I am a teacher and tutor in the north suburbs, and my work requires me to log many miles in my car in the area. During the school day, my tire became flat (I believe it was a progressive slow leak). I had many appointments after school, and I don't live in the area. I saw Heart Auto Care in Wilmette, and went in. They diagnosed the problem quickly, but they had a long line of vehicles to service and would not be able to repair my tire for some time (which I did not have). The helpful and kind Wilmette staff called the Evanston shop, described the situation, and the Evanston staff said they could help me. The Wilmette folks overfilled my tire just enough so that I could drive safely to Evanston, and that solution worked perfectly. The Evanston service people sent me on my way with my car in excellent condition at a very reasonable cost and in a very short amount of time. The whole process from Wilmette to Evanston was seamless and free of stress. I cannot over-emphasize how considerate every person was, how attentive they were to my situation, and how well the whole experience worked out for me. I highly recommend Heart Certified Auto Care to anyone whose vehicle requires service, and I will definitely visit them again when the need arises.

5
Northbrook

I don't usually write reviews, but after the phone service I recieved from heart I had to take the time to say thank you. I just moved to Highland Park and called several auto repair shops to find a new place to service my car. No other place took the time or acted like they cared, but heart. If I could give ten stars I would. When it's comes time to service my car the team at heart in Northbrook will get my busy. Polite, friendly and just great!

5
Northbrook

I am from Texas and was driving through Illinois and had a tire pressure light on, stopped at our Northbrook shop for help. Gil and Scott made me feel like a life long customer for no charge. You don't get service like that everyday. Thank you!

5
Evanston

Couteouus and prompt service

5
Evanston

Great, efficient service.

5
Northbrook

They were very fast and efficient. They did a wonderful job and were so incredibly friendly. ❤

5
Evanston

Thanks

5
Evanston

I’m a first time customer. A relative recommended Heart Auto. I found the staff to be friendly and, I believe, fair and honest in the services I received.

5
Northbrook

The team of guys at northbrook always go the extra mile for me.

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