I have been meaning to write this review for over a year, and a recent e-mail from Heart finally compelled me to follow through. I was so appreciative of the service provided by the staff at two locations: Wilmette and Evanston. I am a teacher and tutor in the north suburbs, and my work requires me to log many miles in my car in the area. During the school day, my tire became flat (I believe it was a progressive slow leak). I had many appointments after school, and I don't live in the area. I saw Heart Auto Care in Wilmette, and went in. They diagnosed the problem quickly, but they had a long line of vehicles to service and would not be able to repair my tire for some time (which I did not have). The helpful and kind Wilmette staff called the Evanston shop, described the situation, and the Evanston staff said they could help me. The Wilmette folks overfilled my tire just enough so that I could drive safely to Evanston, and that solution worked perfectly. The Evanston service people sent me on my way with my car in excellent condition at a very reasonable cost and in a very short amount of time. The whole process from Wilmette to Evanston was seamless and free of stress. I cannot over-emphasize how considerate every person was, how attentive they were to my situation, and how well the whole experience worked out for me. I highly recommend Heart Certified Auto Care to anyone whose vehicle requires service, and I will definitely visit them again when the need arises.